horrid and would never use them again

Although I had documents saying amount due at airport as 0 I still had to pay a fuel surcharge of €24 (or they refused to give me the car) plus the incessant pressure sales techniques from Goldcar to take their insurance. Booked a Ford Focus got a Seat Leon which was smaller than anticipated

Booking was easy and the automated price drop re book is fantastic

Got charged way more fuel than would ever fit in the car even after filling it up. Not very likely to be using Goldcar again.

As expected - have used them before and consistently good - worth remembering to check your car for any scratches etc before leaving the airport.

We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again

As above

Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered

It was good