The vehicle worked fine and had adequate apppointments but the staff really added little value.

The quality of the car was poor.

While evaluation the selection of vehicles available, I left my camera case(backpack) in a vehicle I didn't choose. Realizing it 3 hrs later, I tried to call the rental company, with no success. 10 hours later, I returned to the rental office to find the camera case intact, in the office.Very happy to find it.

Personal no bilingue, llaves del coche no estaba bien, sucio y después me quisieron cobrar el mal estado que estaba por dentro

Salesman at Fox told us we would need to buy FL Sun Pass ($70) because of multiple toll roads on the FL keys. There are no toll roads on the Keys. Also we followed the directions to fox rent a car on the reservation, i.e. walk 1/4 mile wait 30 min to ride a crowed bus for 10 min. On our return we discovered we only needed to walk across the street (17 seconds). My advise follow the airport signs and don't believe anything fox rent a car tells you.

Counter girl push unnecessary options. Lied about how many toll roads and said cash at tolls was not an option. I tried to call customer help line but it was not available.