Picked up the car early, waited in line for over an hour, but the service was good. Returned the car early but still charged for the full time; not sure why.
Hello,
overall not a bad experience. However, we had cockroaches in our car! It was loaded with insects. Had to call CS and replace the car. CS has not instructed us properly and we had to wait in pick up line again. Super inconvenient! Apparently this is very common for Maui, as they were not surprised at all.
Second vehicle was clean and better in general as it was brand new. Greatly appreciated manager’s help who was in charge on June 28 closing time.
There should be some sort of a bag inspection after each drop-off.
Please take into consideration as this might affect your business as well.
Regards,
Alexey
“Ok..but pricey..tolls rental especially, .but for NYC I guess ok. Hidden fees kill you”
About Advantage:7.7/10
The advertising rate $32 is what I saw. After tax it was $110. I thought I did something wrong, cancelled and rebooked.
Same rate. No wear can you see your tax rstes?
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Customer Service
A great overall experience.
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