Easy. Just as it says on the tin. Would consider using again.

The car is clean and good and the staff are comfortable dealing with it

I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option

It was my second booking from Munich Airport...Minimum 1 hour i waited there from tail...They should be faster than now...And nobody controled car,you should control and point all damages from car...We didnt see small point on right front door from darkness,now i am wondering how much i will pay for this point...They should deliver car and they should show past damages.

Easy and cheap

The car was clean and new. I would recommend this car for people in buisness trips. Pick-up and drop-off was very fast and comfy.

Very good prices and discounts. With new bonus programme should become even more flexible and exciting. Good luck!

The customer service agent at pick up was extremely rude. I called the service hotline 2 hours prior to arrival to say that our flight was going to be delayed, I was reassured that the my message will be passed on and budget staff would track the flights and stay up to 2 hours after the opening times if needed . We arrived at the counter 2 minutes after they officially closed, luckily bumping into the lady on her way out. She told us that the counter is now closed, no one told her about flight delays (although I added the flight number to the booking) and she can not re-open for us and that it was not her problem. Only after 10 minutes of persuasion she agreed to open the desk again - which took her less than a minute. When dropping the car off they tried to charge me an additional €80 without explaining why (I had payed the booking already). I refused to pay and it turned out that budget tried to charge me for a deposit for fuel although I returned the car with a full tank. Overall a disappointing experience - I will not book with budget again.