Like: The rental agents were all friendly, helpful, and the price for our rental was excellent. Dislike: The car was just ok. I had never driven a Nissan Sentra and was disappointed with the performance. I picked the car, so that is on me. The interior of the car was not very clean.
These two issues caused the actual price to increase significantly.
The store explained that Colorado state law requires additional insurance.
Also, extra toll fees were added, with two options: $15 per day or $10 per day for actual toll charges. Due to the time it would have taken to contact the rental car company, I had to reluctantly accept these charges. Waited about half an hour to pick up the car.
Like: Super friendly check-out. Quick! Car better than expected. everything went smoothly. Rolled into to drop off and Aeseret had me up and on my way in minutes. Shuttle was waiting to go back to the airport. Thanks so much!
Like: Used Thrifty cars. Had no issues in communication. They were ready for me when I showed up and all my information was already input.
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Customer Service
Great Price & Good Service
Dislike: The car was just ok. I had never driven a Nissan Sentra and was disappointed with the performance. I picked the car, so that is on me. The interior of the car was not very clean.
Relevant Reviews on Thrifty DENVER INTL AIRPORT
Porter Lindberg(h)
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View more >2. Additional toll fees
These two issues caused the actual price to increase significantly.
The store explained that Colorado state law requires additional insurance.
Also, extra toll fees were added, with two options: $15 per day or $10 per day for actual toll charges.Due to the time it would have taken to contact the rental car company, I had to reluctantly accept these charges.
Waited about half an hour to pick up the car.
Una Coleridge
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