I went to drop one car at Avis and my pick up with Apex next door was after 4 hours. Naturally I requested Apex if I could pick up early and finish early by 4 hours. Initially they were absolutely unhelpful. We still waited and begged them many times. Finally they said they would give us the car after wait of another one hour. Do we weighed another one hour. When they processed the paper work they said because the booking was through third party easyrental they can only give us the car at the booked time and not earlier. So I had to travel back home 60 minutes and travel back 60 minutes to pick up the car.
About QEEQ:10.0/10
They were nice and tried to speak with Apex to give us car a little earlier
Hired a sat nav but couldn't use it as the cigarette lighter had a fault we took it to a garage and it was a fuse we paid to have the fuse replaced but it blew again. We did get a refund but it did spoil our trip as I had to sort our maps out. We asked for compensation they said they would email me but not heard from them
About QEEQ:10.0/10
Easy to use website and all paperwork sent to email. Would use again
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