1- during the process to receive the car told me model 2017 even i asked for new model!!!!!!
2- during pick up the car I waited around 30 minutes (that’s bad)
3- when they brought the car was very old car 2015
4- the car very dirty
5- the battery of the car died after 3 days
6- when I called emergency number 800 nobody answered
7- i called ALAIN branch thanks god they answered and bring another car.
In the end I will not go again with Fast rent car they are ver unprofessional people
Would have been good to have been escorted to pickup location. Had a little difficulty finding the car in the general pickup car park one level up and away from Arrivals. Wasn’t told to report into second rental office - was given number plate of car only.
It was difficult to find place,I have to go from terminal 3 to terminal 1to pick up the car ;nothing mentioned about place of office in booking voucher
About QEEQ:10.0/10
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