I have every confidence in EasyRentcars but you need to tame the upstream providers somehow.
Portugal
Reviewed: Thu, Mar 5, 2020
About Drive On Holidays:9.3/10
Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.
Pick up time was not as fast as it could have been with a line of people waiting for checkout staff. Drop off was super fast and all staff were polite and helpful.
We needed to alter our booking with the company as our flight was delayed. This was no problem at all and the staff were very friendly and helpful. Would use them again.
“Drive on holidays are out to take as much money from you as possible!”
About Drive On Holidays:8.3/10
On pick up drive on holidays wanted a deposit of €2100. There was no mention of this when booking through easy rent cars, only when my booking was completed. I also paid for the collision damage waiver when booking so I was a bit surprised to find I had to pay the €2100 deposit to cover any damages to the vehicle! Drive on holidays then try to get you to take out their damage waiver when picking up the vehicle despite the fact that I have already purchased a damage waiver through easy rent cars.
When returning the vehicle I was charged an additional €30 to drop the vehicle off before 8:00am. There was no mention of this during booking or vehicle pick up.
Easy and seamless hire with no hidden extras. Very good value.
About QEEQ:10.0/10
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I have every confidence in EasyRentcars but you need to tame the upstream providers somehow.
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