CAR RENTAL REVIEWS ON DRIVE ON HOLIDAYS AT FARO AIRPORT, FAO

The car Renault Clio was exactly what I needed for a week. It was clean and reliable. The staff at Drive on Holidays were friendly and helpful. I would definitely use them again and recommend to others.

The booking process was incredibly easy and I got exactly what I was looking for for a very good price.

It was hard to find the staff at the airport for the shuttle to the car hire compound. The car was very scratched, dented, scraped. Service from staff was good.

Nice and simple

Booked for Jeep Compass or similar. Originally they brought out another vechile, which wasn't big enough. I was told the Jeep Compass wasn't in the price range i'd paid for! Ended up with a citreon C5 Aircross which was very good. Had to buy their £270 insurance (even though i'd bought insurance with QEEQ). as they required a £3000 deposit if i didn't and £3000 sent my credit card into fraud alert after so many transactions in a short space of time.(I think they had me use my card 4 or 5 times in 2 minutes, which i'm sure is a ploy to set alarm bells at the bank). Upshot was, the insurance i bought from QEEQ was redundant.

QEEQ basiclly good but I shouldn't have bought the insurance, as Drive On Holiday made it unnecerssary/worthless

Easy and seamless hire with no hidden extras. Very good value.

I will never rent from Drive On Holidays again. Their business model should be audited as they are running a scheme where if you don’t purchase their insurance, they will find a mark on the car that you didn’t make and charge you an astronomical amount for it.

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

Pick process was long and you could think of ways of speeding it up

Great transfer

The first car they tried to give us was a VW Golf that was in very bad condition and we refused to take it. It would have been impossible to list and note all of the damage to that vehicle inside and out. They then found us a Fiat that had just been returned, cleaned it and let us have that, so the problem was solved with 30 minutes wasted. They should not have cars like the Golf on their fleet as it was very much below standard.

Smooth booking process online.

Car wasn’t ready, even though I ordered it for an hour before my I travel, it wasn’t cleaned, so had to wait, the car had marks everywhere. The worst experience I’ve ever had hiring a car

Excellent service, great car. Would defo recommend.

Excellent value, good service.

On pick up drive on holidays wanted a deposit of €2100. There was no mention of this when booking through easy rent cars, only when my booking was completed. I also paid for the collision damage waiver when booking so I was a bit surprised to find I had to pay the €2100 deposit to cover any damages to the vehicle! Drive on holidays then try to get you to take out their damage waiver when picking up the vehicle despite the fact that I have already purchased a damage waiver through easy rent cars. When returning the vehicle I was charged an additional €30 to drop the vehicle off before 8:00am. There was no mention of this during booking or vehicle pick up.

Pick up time was not as fast as it could have been with a line of people waiting for checkout staff. Drop off was super fast and all staff were polite and helpful.

Really friendly service. I am their regular customer.

We needed to alter our booking with the company as our flight was delayed. This was no problem at all and the staff were very friendly and helpful. Would use them again.

Brilliant value deal

Like: A very efficient and quality service