Counter service was nice. Car could have been better.
V.Jimenez
Dominican Republic
Reviewed: Tue, Mar 17, 2020
About Europcar:8.7/10
The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.
“Extremely difficult at the counter, Company tries to "up-sell" you ..”
About Europcar:6.3/10
great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!
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Customer Service
Counter service was nice. Car could have been better.
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