Muy buen servicio en la oficina de santo domingo airport, personal muy amable y atento a las necesidades. no pude contactar con interrent por telefono pero lo hice por instagram de republica dominicana y me contestaron enseguida.
La entrega tardó un poco más de lo esperado en parte por la cantidad de documentación a rellenar, sin embargo la persona en el mostrador fue amable y de hecho nos entregó un vehículo de una categoría superior a la contratada inicialmente.
“De mal gusto el engaño en pagar un seguro en la reservación y la obligación de pagar otro después.”
About Budget:10.0/10
Me parece de mal gusto que me pongan a pagar doble seguro, deberían ser claros y así uno poder hacer un buen presupuesto, al final sale mucho más caro así.
No usaría de nuevo esta empresa por no ser transparentes.
About QEEQ:8.0/10
Me parece de mal gusto que me pongan a pagar doble seguro, deberían ser claros y así uno poder hacer un buen presupuesto, al final sale mucho más caro así.
No usaría de nuevo esta empresa por no ser transparentes.
1. Booked a Sonata but received an Elantra. 2. The car was very old, with a dirty and sticky steering wheel and seatbelt. 3. The interior had a strong odor, like a second-hand car that hasn't been used for a long time.
“Price was the best, as the car, so we are happy. Thanks.”
About AVIS:8.0/10
No pick up at the airport. We had to browser around with luggage to find it outside the airport zone basically at dark time. The level of English of the guy on the reception was very low so it took a lot of time to explain him that we didn’t need additional insurance as we already had bought a full one with qeeq. The whole process reminded negotiation process on the market: ok, minus this, and then minus this and maybe minus this too. Pretty exhausting after long flight and late hour. Check-out though was amazing: no delay and fast and driver took us to the departure entrance.
About QEEQ:10.0/10
Excellent service. Just would advise to inform in the booking confirmation some extra information about t&c of the insurance policy, where everything is clearly mentioned. So no push for up-sale insurance will be done to us in the future. And maybe a note to get in touch with rental company for the pickup details as obviously AVIS had no intention to meet us.
La operación de checkin fue muy lenta y a pesar de estar solo nosotros tardamos casi una hora en tener nuestro coche . El sistema va lento y el operario mucho más
They charged us $1000 in deposit and 1 month after returning the car and confirming everything was fine HAVE NOT RETURNED IT. DO NOT BOOK WITH GREEN MOTION PUNTA CANA.
Need any further reasons?
We were picked up from the airport to be shuttled to the rental location, which is necessary because it is about 6 miles away. They will also drive you back to the airport after drop-off, but bear in mind that pretty much all other companies have locations right at the airport.
The car we got, a Suzuki Dzire, is probably the worst production car in recent history. You'll need instructions on how to operate the automatic shifter because they managed to make that complicated somehow.
Did I mention that we were charged $1000 deposit and have not received it back yet?
About QEEQ:9.0/10
Booking experience was great, customer support in trying to get my security deposit back was responsive, but ultimately was not able to help (as of today - will remove this comment if they do).
I believe this is mostly GREEN MOTION's fault, but still, I'd have hoped to have more support there.
“Siempre alquilamos. Dudo que de no resolverse lo planteado volvamos a hacerlo por esta plataforma”
About AVIS:8.0/10
El coche estuvo bien. No me reconocieron la cobertura de seguro contrata a través de QEEQ por tanto me volvieron a cobrar el seguro
About QEEQ:10.0/10
La plataforma está ok pero el problema que tuvimos con la cobertura de seguro teniendo que pagarla dos veces empaño la experiencia. Fue un momento engorroso y molesto.
Llegamos una hora antes de la hora estipulada, tuvimos q esperar hasta el horario exacto y luego 1 hora más ya que en el mostrador había solo una persona, y tenía problemas con un cliente anterior.
Compensaron la demora haciendo un up grade de modelo sin cargo.
El auto olía a cigarrillo TERRIBLEMENTE!!!!, al recibir el auto muy buen asesor, al entregarlo regular la atención!.
Los horarios que aparecen en la web, no coinciden con los reales!. Y lo peor, no contestan los teléfonos!
About QEEQ:8.0/10
Deben actualizar los horarios de atención, y la dirección, están erróneas!
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