Cut price is a decent rental company for a budget rental
About QEEQ:7.0/10
Quite confusing to use at times. Especially the additional insurance was not correctly detailed.
Pickup instructions also provided a wrong number to contact Cutprice Brisbane
Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational.
Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).
“Beware pick up and drop off restrictions and £4K deposit!”
About Cut Price Car Rentals:5.0/10
Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.
“Very good value for money and good to get the same car that was ordered.”
About Cut Price Car Rentals:9.7/10
Good value for money. It was a fairly old car and had done close to 170k but it suited me fine. I would definitely rent from this group again. Very impressed.
About QEEQ:10.0/10
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