Like: Nice staff, fast pickup and drop off. Proton is very cheap car, but it's ok if you just need to drive around for a few days. Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.
No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off.
The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.
The staff at Paradise KLIA T1 is always very polite and friendly. Very professional and efficient. It's a breeze to get car and return without any hassle. My favourite car rental company
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Customer Service
Nice car, nice rental
Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.
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