PARADISE, Klia T1 Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

PARADISE - Klia T1 Information, Car hire Instructions & Policies

Address

Kuala Lumpur International Airport 1, 64000 Klia, Selangor, Malaysia

Telephone

+60123570420 / +60126282767

Pick-up Instructions

The PARADISE - Klia T1 car hire location is in terminal

You can walk to the counter of PARADISE - Klia T1 car hire.

The car rental counter is situated at Car Rental Parking, Ground Floor, Block D. For assistance in Chinese, please contact +6017-2166373.

Drop-off Instructions

The counter located at Car Rental Parking, Ground Floor, Block D. Please contact +6017-2166373 for Chinese speaking.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00	08:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 120 years old

Young Driver Fee applies at 21 - 24 years old with charge of MYR 25 - 50 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 35/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

MYR 35/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam, Indonesia

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.1 km from Kuala Lumpur International Airport

Railway Stations

42.8 km from Old Kuala Lumpur Railway Station

45.1 km from Ampang Park Station

Hotels

25.7 km from Kasyaf Place @ Ascotte Boulevard Semenyih

26.6 km from Q One Hotel Semenyih

26.6 km from Soho Hotel Semenyih

Other Landmarks

42.2 km from Istana Negara Malaysia Palace

43.2 km from Petaling Street

44 km from Parliament House

FIND ME A CHEAP RENTAL

Map view of PARADISE Store Location

coordinates: 2.7550626 101.7038095

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 4.7
Vehicle cleanliness: 5.0
Spaciousness: 5.6
Counter staff: 5.4
Pick-up location: 5.0
Drop-off location: 5.1
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

T.YOO HEONG
Kuala Lumpur
9.8 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: Convenient
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R.Milojevic
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: The staff was very helpfull and explained everything in detail
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N.Pearson
Kuala Lumpur
9.6 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: Good service nice new car would recommend
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S.TEO
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Dislike: Got ants in the driver's seat, I got beaten. :( . The clutch is a bit tight as well.
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M.Dodge
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Dislike: Could refund dep 1000rm more quickly. In city location would be mooe convenient!
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Anonymous
Kuala Lumpur
5.7 /10 Average
Reviewed: Saturday, January 18, 2025
Worst car condition I ever rent.
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M.Hossain
Kuala Lumpur
4 /10 Average
Reviewed: Saturday, January 18, 2025
Agent changed car. And the car given was not suitable to my need
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Anonymous
Kuala Lumpur
7 /10 Good
Reviewed: Saturday, January 18, 2025
The car wasn't good condition. There were scratches everywhere.
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S.Chong
Kuala Lumpur
7.6 /10 Good
Reviewed: Saturday, January 18, 2025
Friendly staff
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Anonymous
Kuala Lumpur
4.7 /10 Average
Reviewed: Saturday, January 18, 2025
The car given was in a fairly run down condition with a faulty fuel cover that does not open without having to use the key to pry it open and the indicator that show door not close is also faulty. It is discounted but not worth the effort in renting a car like that.
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H.Chang
Kuala Lumpur
7.7 /10 Good
Reviewed: Saturday, January 18, 2025
I received the car as per my booking. The car is in good condition.
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H.Chang
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
The staff at Paradise KLIA T1 is always very polite and friendly. Very professional and efficient. It's a breeze to get car and return without any hassle. My favourite car rental company
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R.Gupta
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Very poor quality of car supplied by Paradise
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I.Mackenzie
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!
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leonglf
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Efficient
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Anonymous
Kuala Lumpur
4 /10 Average
Reviewed: Saturday, January 18, 2025
The cleanliness of the car is terrible. Full of rubbish and dusk and even biscuit bite.
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M.SA
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great Experience with Paradise. The only problem with my car is, the door lock is not properly work. you should turn it on or off manually, plus, the central lock might be broken. Second, the car security key lock sometimes doesnt work.
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K.Chow
Kuala Lumpur
7.3 /10 Good
Reviewed: Saturday, January 18, 2025
Basic car. Ok for purposes. Smaller than expected.
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Anonymous
Kuala Lumpur
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Professional and easygoing staff
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P.Lim
Kuala Lumpur
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very decent service and the car was clean inside and out. Service was pretty quick and very pleasant.
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E.Subramaniam
Kuala Lumpur
5.3 /10 Average
Reviewed: Saturday, January 18, 2025
The car was not cleaned and there were a lot of dents and scratches on it. The rear lights were broken but worked, the handbrake light kept coming on when you went on bumps or uneven road surfaces. The booking said pick-up in terminal but it was a building outside the arrival terminal and you have to walk with your luggages to it. On departure, you have to drop it off at the same place and walk back to the arrival terminal and go thru to departure. No issue if you have only one bag. I have no complaints against the staff, both of them were very nice and accommodating. Here's hoping that the company will update their vehicles.
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T.Lim
Kuala Lumpur
5.7 /10 Average
Reviewed: Saturday, January 18, 2025
No staff at the counter when drop off so had to call the number printed on the Form and waited about 10 minutes before the staff turned up. When we pick up the car we were told that the staff will be at the counter when we drop off. The car's suspension is bad so we felt all the road bumps and it makes squeeky noises. Will not recommend this rental company.
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Anonymous
Kuala Lumpur
7.7 /10 Good
Reviewed: Saturday, January 18, 2025
Request for full tank and received only half tank. Need to wait 30 minute and ask them to full the tank
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Anonymous
Kuala Lumpur
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Request for full tank but received less 1 bar
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Anonymous
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very friendly and efficient service. Will definitely use PARADISE again.
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L.Lean Pong
Kuala Lumpur
7.7 /10 Good
Reviewed: Saturday, January 18, 2025
Attending staff is courteous and helpful. Car's interior could be improved with vacuum and cleaning prior to customer's collection.
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Matthew Horatio
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Willing to wait for my delay
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Laura Joule
Kuala Lumpur
6 /10 Average
Reviewed: Saturday, January 18, 2025
It was hard to find after landing, the guide could be sent in advance via WeChat
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Lou Benjamin
Kuala Lumpur
6 /10 Average
Reviewed: Saturday, January 18, 2025
Generally satisfactory, communication issues
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Juliet Wyclif(fe)
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Before ordering, it showed that there would be Chinese service, but there wasn't any.
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Ursula Partridge
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall, it was pretty good. The vehicles were relatively new, and the features were satisfactory. However, it seems like the cars from rental companies in Malaysia are all like this.
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Dylan Aldridge
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very good
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Eric Habakkuk
Kuala Lumpur
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The service attitude was acceptable, but the car was quite old. The car broke down midway due to a faulty motor battery, and we had to find a nearby repair shop ourselves. The company thought the repair shop's battery was too expensive. After several negotiations, the issue was resolved (we paid for the battery upfront, and the company reimbursed us when we returned the car).
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Nicholas Yule
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good
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Xavier Wright
Kuala Lumpur
6 /10 Average
Reviewed: Saturday, January 18, 2025
I was given the oldest car I've ever rented, with nearly 200,000 kilometers. Half an hour before returning it, I received a call, and at the airport, police stopped and inspected only this car. They accused me of dangerous driving and demanded a bribe to let me go. This severely impacted my impression of Kuala Lumpur!
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Basil Steinbeck
Kuala Lumpur
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Pretty good, pickup and return are very convenient
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Jean Coffey
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, January 18, 2025
This company is a scam! We received a car that looked like it was about to be scrapped. After getting the car, we felt something was wrong and wanted to return it, but the rental company insisted on giving us this car and said there were no other options available. We nearly got into an accident at the Kuala Lumpur airport roundabout because the brakes weren't working properly. Less than 10 minutes after leaving, we were pulled over by the police and given a ticket. The officer said the car's insurance had expired and it had two unpaid fines. This scam company is run by an Indian owner. If you search for this place on Google, you'll see it marked as a scam with numerous bad reviews. The owner rents out junk cars hoping customers will get into accidents so he can charge them a huge repair fee, and he is notorious for not refunding deposits. We were so scared after the near-accident that we didn't dare drive anymore, which resulted in a significant financial loss as we couldn't cancel our hotel reservations and the rental company offered no compensation. Be careful and avoid this place at all costs!
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Anonymous
Kuala Lumpur
2 /10 Poor
Reviewed: Saturday, January 18, 2025
Fix your car. Fix your customer service. Give us better car.
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A.Voronkov
Kuala Lumpur
9.8 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: Nice staff, fast pickup and drop off. Proton is very cheap car, but it's ok if you just need to drive around for a few days.
Dislike: It was "2" in the pickup point address that confused me. Actually it's in Terminal 1, not 2 as I expecteed.
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