Good rental

RAS véhicule parfait niveau gabarit pour un séjour à l'étranger en couple.

Parfait

Hertz over booked. There were three of us there for one pickup truck. Needless to say, I didn’t get that truck. The one that arrived late got it because they called to make sure it was there. Thought that was what a reservation is for. Didn’t get a truck until two hours later. Missed a deadline and will have to rent another truck to finish my project at a later time. Was not happy with the experience. It is definitely going to cost me a bit of money.

Process of reserving was easy, but see comments above

I wanted compact but none available after my reservation confirmed compact. I had to pay higher fuel cost for a mini-van which was awful to drive in unknown city traffic.

Car was not clean. One person on service counter. Was not the car I booked - gave us a Malibu which was fine.

Wanted a V8, but the one I ordered wasn’t in so I had to upgrade. Went into the car park and there was the car I originally ordered. Not impressed by this and I’m still waiting for the receipt 4 days after dropping the car off. I also had to pay extra in case the car broke down and needed picking up. Why am I paying for your car to be picked up if it breaks down? You should be delivering a new car to me and apologising.