At Chicago airport, I waited over an hour for the shuttle bus. When I called to ask, the attitude was poor. We finally got the car after 9 PM. The rental company is much farther from the airport compared to others. The return process was normal; we filled the tank and washed the car as instructed. Unexpectedly, I received an additional charge six months later. I had purchased the full insurance, the most comprehensive one, and there were no incidents or violations. This company is terrible. Remember the old saying: 'You get what you pay for.' Be cautious when choosing a rental company.
They push for insurance sales and get unhappy if you don't buy. Hidden charges are not disclosed. Surprising miscellaneous and parking fees (explained by the rental company as such) amounted to over $130! That's too much!
Like: Price was better than others, quick pickup and drop off. Condition of car okay. Could have used a wash. Otherwise fine.
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Great Value firvthe Price
Dislike: NA
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