GREEN MOTION CAR RENTAL REVIEWS IN LITHUANIA

I was sure the rental had 2 drivers as in most sites, I was very disappointed that we had to pay for the other driver.

I was sure the rental had 2 drivers as in most sites, I was very disappointed that we had to pay for the other driver.

The counter staff let us wait when we first arrived and took no notice of us until they were done with whatever else they were doing. On drop off they were barely communicative with no thank you all for renting from them.

The vehicle model didn't match the booking (got a KIA), and the car was handed over at the roadside instead of at the store. I didn't receive any notification, and it took me an hour to contact the rental company. The overall experience was poor. When returning the car, I was charged an unreasonable amount for fuel because I didn’t fill up the tank.

I waited for an extremely long time at the counter till the car rental guy contacted EasyRentCars.com support and figured out the situation with mismatched car sizes

The car was excellent. My main issue is with the terms of Green Motion that insisted that I cover the deposit with a credit card, excluding Amex. A debit card was not accepted. It was lucky that my wife has a credit card.

Fine

Хотели дать машину похуже, Тойота Корола. Но после моего настойчивого требования выдали авто, которое я бронировал, Тойота СНR.

Добавьте русский язык, для удобства бронирования без переводчика.

on returning the car four staff members took 40 minutes discussing between themselves an apparent new scratch mark on one of the doors. Never in this period of time did anyone inform me what was going on until I prompted them that I had a flight to catch. they showed me a picture from their laptop of what the door supposedly looked like without the scratch before I rented the car. Only after I pointed out that the date of the picture taken was after the date I rented the car, and therefore could not have been a picture of the car I rented, did they agree to sign my car off as no damage found. I don't know whether this was a failed scam attempt or a genuine mistake but either way it was terrible customer service.

Green motion are scammers, dont ever rent a car with them. They will find some dirt ehich can be cleaned eith a finger, tell that this is a damage and charge you 500€

I've never seen such a terrible car rental company! When I returned the car, they inspected it and told me everything was fine. After I left, they randomly charged me! They found an insignificant scratch nobody would notice and charged me 720 euros for it! I even left my email on the contract, but instead of sending me an email, they sent it to Zuzuche. And Zuzuche didn't even check such an important email! I only found out about the charge after it had been processed! It's impossible to get my money back now! I got completely scammed this time! If you're considering renting from this company, think twice. You might be the next one to get scammed!