CAR RENTAL REVIEWS ON ACE AT AMSTERDAM SCHIPHOL AIRPORT, AMS

Car was dirty inside and out

Mileage of the car is very high, 75,000km plus, but the car condition is excellent. The GPS is very poor, it needs a lot of local language to find the destination. The screen is also horrible.

Procedure to pick-up the car was not updated. Nobody answered to my several phone calls. After 1 hour, I had to call a cab (extra cost EUR 22 !!)

The car rental itself was great

Had booked Ford Focus and got Citron C4 which was smaller as such we faced problem with the luggage space. Thought the staff could have been more supportive in allocating a bigger car since the car we booked was not available. The pick-up location is to mins by shuttle. its a Hassle to carry your luggage up to the car pick-up location.

Very helpful staff and good car

Be clearer about deposit

Took over an hour to get served and no signs to the cabin from the bus drop off

Your office is difficult to find and the shuttle bus didn’t turn up on our return meaning we almost missed our flight.

They don't answer my calls, call them 7 x.