CAR RENTAL REVIEWS ON EUROPCAR AT AMSTERDAM SCHIPHOL AIRPORT, AMS

All good

All good

Excellent

Great service

I had to wait in line for 40 minutes, then they overcharged me for an extra day. Although I reported it to the car rental service, I still had to argue with them for half an hour at the drop-off location to finally clear up that it was their mistake and get the charge canceled.

na

na

Satisfied

Very satisfied

Brand new car, great service upon pick up and drop off

no very good

Located right inside the airport, very convenient. Open until 11 PM.

Very satisfied

Satisfied

Good experience, the car was in great condition.

Long wait for car to be ready once registered at counter. Still waiting for an invoice

Easy to use and accurate

No waiting in line when picking up the car, and the staff was very patient.

They actual car's performance was below expectations. Terrible to drive, difficult to park, as there are very limited features in this GM. Previously I had been given a T-Cross, and another time a Kasqar with the same booking. Both cars a dream to drive. Rather NO GM for me again! Thanks

My car rental experience with the QEEQ platform was fantastic. As soon as I landed, I received a message with directions for picking up the car and a list of required documents. It was easy to find the car rental company. On the return day, I also received return instructions, and the return process was very convenient.

Very satisfied

The rental company is Europcar, and the experience at the Amsterdam Airport branch was extremely poor. Upon arriving at the front desk at the reserved time, we had to wait 3 hours to complete the paperwork and get the car, and this waiting time was included in the rental period. We had reserved a seven-seater automatic car, but were given a manual diesel car, which was far below the promised standard. When we brought this up, the front desk staff were arrogant and did not even answer calls from the domestic platform to resolve the issue. They only asked for more money for an upgrade. Pressed for time, we had no choice but to pay the additional fee. During this process, I had to shuttle between the front desk and the pick-up point repeatedly. Ultimately, the 3-hour wait time was included in our rental period due to a 'computer issue,' resulting in a supposed rental duration of 21 hours. During our interaction, the staff exhibited discriminatory behavior and made derogatory comments in Dutch among themselves. While traveling should be a joyful experience, I hope sharing this account helps others avoid such pitfalls. Europcar's service was very poor.

Great car. Clean. In line with expectations. Quick help.

Used for the first time. Was searching for some competitive pricing which I found through QEEQ. But quality was good as well!

Excellent!