CAR RENTAL REVIEWS ON ACE AT ALICANTE AIRPORT, ALC

Tried to sell insurance which was already included

Very easy procedures. The car was above my expectations

Great range of cars at great prices

I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!

The booking platform and process was very easy and good. The information and warning re the additional selling of insurance was useful and put my mind at rest. The experience at the rental company pick up was not good however and not condusive to a complementary business partnership!

Overall experience was very good

Booking process was easy and straightforward

Tried to sell additional services and insurances which were totally irrelevant. Drop off location: very difficult to find empty parking spot.

All ok.