We received great help from the desert tour driver who provided us with the contact details of the store clerk. He kindly waited an extra hour for us to pick up the car. When we arrived, the staff was exceptionally patient in helping us with the paperwork. Very touching experience.
The average wait time for picking up the car in Fes and returning it in Casablanca is 40 minutes. There are usually no staff responsible for issuing orders, and the store only calls someone over when you arrive. Additionally, they have a lunch break from 12:00 PM to 2:30 PM.
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Catherine Connor
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