AVANCE CAR RENTAL REVIEWS

Car was older and had some servicing problems, was not a very smooth ride

The first time in life I got the same car I booked, a Fiat 500 cabriolet. A good start when we arrived at Avance in the hall of the airport. The employee asked of course if I wanted to upgrade the insurance. I answered negative and he stayed polite and didn't push for more. After the paperwork we got many recommendations to visit on the island. We were positive supprised about the kindness of the employee after I got so many times screwed up at rental car companies. But the employees of Avance are different, excellent! On the papers was clear how much fuel was left and you can bring the car back with the same amount of liters. The Fiat was in perfect condition and we enjoyed the cabriolet a lot.

Exceptional experience. Flexible. Very smooth pick-up, drop-off experience. Extremely clean and new car. Staff very polite. I clearly recommend it, since it is my best experience so far.

Avance shop in city center was not an option through qeeq. Only airport one.

The staff is very impolite, didn’t even say hello and didn’t explain the process of the car hire. I waited over 30 minutes for the car to be ready.

Brand new car, very clean, excellent service, staff very efficient, helpful and polite.

efficient, sevicial, the girl couldn't be more polite

Good in this time

Excellent service

All went very smoothly thanks.

Only comment is of the paperwork of booking not being well set out and of a small font when printing out the details.

Quick n easy, could perhaps state that no collection counter at the airport but that members of staff would meet and greet.

The car didn't exceed my expectations, since when I ordered car I read that the car category is possible to put two big luggage's, actually it was space only for one luggage.

Not a good car - a Nissan Note with 82000 km on the clock. No power - struggled on the mountain roads. Poor turning circle. 'Notchy' gearbox. Warning light on constantly - was told this was OK. A second warning light came on near the end - handbook only in Greek! No map provided.

Good little car. Fun to drive but struggled to get up some hills. Perfect for Mykonos.

All easy to use and fine.

The vehicle we got had plenty of room for all six of us but was quite beat up. Everything else (customer service etc) was fine. Insurance up sell was a bit intense.

Signing the rental contract didn't take long - no hard sell either. Collecting the car was also easy and the staff were friendly. Easy drop off on return and no problems. Would use again.

Easy to book and got exact car that I booked. Overall very pleased with the booking process.

Perfect. Exactly what I wanted. Fantastic price

All very good

I wish they had a better signs at the Athens airport. I had to ask a few people before I find the rental car location. I got Fiat Panda, manual transmission with 61000km on it. The car is really small, only 2 "in-cabin" suitcases fit into the trunk. Had some random clutch problems, but all overall is OK, surprisingly quite stable on the highway even at 130km/h, and easy to park on tiny Athens streets. You get a car with NOT a full tank, in my case it was almost empty, which is extremely inconvenient , I had to find a gas station ASAP, and when you return the car, most likely you will put some extra gas and loose 20-30 euros.

The people at avance were just the best and very helpful.

very good local company offering a good service,all staff very polite and trustworthy

easy to use service

Very helpful and affable stuff

We chose this company as it was airport collection. We therefore expected someone to be waiting for us when we arrived. Instead after waiting 45 minutes we discovered by accident that there was an avance counter hidden away in the airport that we were supposed to go to. There were no instructions telling us this in the booking info. At the counter the staff member was rude and unhelpful. I mentioned that we had tried to ring the number on the booking form many times, she said we should have dialled 30 in front of the number on the form, like we should have known that when in reality it should’ve been documented. In her eyes it was our fault, and she offered no apology! We had to go outside and upstairs and wait for a shuttle to the collection point even though we booked an airport pick up. The driver threw us around in the car like it was a fairground ride. Fortunately drop off was better.