AVANCE CAR RENTAL REVIEWS

Véhicule pas très récent. Pas de clim ( ventilation)pour les passagers arrieres Nissan Evalia juste pour 6 voyageurs et 5 grands bagages.

Difficile de trouver le lieu de retrait à l’aéroport : -le nom du loueur (AVANCE) n’est pas mis en évidence sur le bon de réservation => difficile de trouver le bon guichet -sur le parking, la zone du loueur n’est pas facile à trouver

Great option and at a much better price than anywhere else I looked.

Rapide à l’arrivée comme au départ ! Véhicule parfait ! Troisième location chez Avance Mykonos ! Super expérience !

Location rapide et simple par Easyrentcars.com !

Picked up from Athens airport at night. Red flags went up right away at terminal counter. Online we went for VW Golf, but Avance employee told us we would be getting Mercedes A Class and showed us a picture highlighting features. She started pitching additional coverage complete with old school calculator to illustrate potential cost savings in the event of an accident. As soon as we told her we had already purchased coverage online, Poof! suddenly the Mercedes was no longer available because "it was not returned in time by the previous renter" so we were back to a Golf. At the rental car center where staff was sparse and reeked of cigarette smoke, the Avance employee was friendly enough but in crowded parking lot made a big show of going over the car carefully to make note of its condition. We commented that it was hard to tell if he would have a complete record of the many minor scratches as well as some cracks in lights on the vehicle in the poor lighting. He insisted they have a full history of the condition in their systems and that the most minor scratches would not be an issue. He tried to put us at ease, but we were concerned having never gone through this kind of thing when renting from major companies. We returned the car in the afternoon, and when an employee came to check the gas level, etc. we were told there was a problem. Again we waited. Finally we were told there was a new dent on the underside of the car. We objected that we had no problems and that the employee at pickup had definitely not examined the underside of the car with a flashlight so we could not know whether the damage was already there. Avance supervisor insisted their records did not show this damage. We went to look at car together, the supervisor found a scratch on the rear bumper he insisted was also new. After back and forth he walked way crumpling up the damage sheet and throwing it over his shoulder saying "I don't give a sh*t." At least he assured me we woul

The car was in good condition, and the process was fluent

My only gripe is that on the documentation when booking it was stated that the pick up point was located in airport car park. This is not true. It is infact located approximately quarter of a mile away on the main road opposite entrance to airport. No transfer service just a long walk after a long flight with luggage and kids in 30c plus heat! On returning the car and after i dropped partner, kids and luggage at departures they were kind enough after request to drop me back at departures to save the walk again.

Staff and service was perfect. Booked 3 cars, 1 was new (6 day hire) 1 was almost new (7 day hire) and 1 was about 10 years old (3 day hire). Despite the old car which was rubbish (wobbly gearstick, dirty rear seats, window not working for passenger and the engine check came on) I would rent again. The other 2 cars were perfect and so was the staff and service. 2 out of 3 and I understand given the 3 day hire the worse car.

All good and helpful when needed.

Excellent prices and package. Will use again.

Very straight forward.

Good company with a decent cars. We’ve got clean and good condition car.

Very helpful and on the spot customer service. We attended the airport kiosk of Avance in Thessaloniki airport and as soon as the agent saw the size of our family decided to offer us a bigger car free of charge. We boarded a minibus for a 2 min drive with an excellent hire agent who explained everything in detail and was pleasant, polite and helpful throughout

The platform ad a whole was OK but never had a discount applied for my hire

Avance did a great service, and when we pick up the car in Athens and when we delivered it in Thessaloniki airport. They even gave me a lift to the departure terminal so I could quickly catch our flight! thank you so much we will book again from you!

Great service, fast booking and amazing customer service!

The car was brand new. Everything was perfect.

The car was as advertised.

Didn't sing up for price drop.fast

Counter staff very helpful

Easy to book

Easy to locate, simple pick up and drop off

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Excellent condition of car, new, very friendly staff although a bit overworked.

Price drop protector saved me 10€, excellent feature

Waited in the car park for 90 minutes. Dreadful services. Airport staff were excellent. Very badly let down by car not being ready.

The car had a very small amount of fuel 1/8