There was supposed to be a pick up at the airport but no one was there, apparently they got the arrival time of the flight wrong however if they know where you are comiong from surely they would have sufficient common sense to check the flight time ??
I was also given a wrong phone number & had it not been for the assistance of another company would never have found out who or where they were
Once we had the vehicle all was fine & it was clean , neat & tidy , we soon forgot the pick up issues
Great experience with Yesdrive in Hobart. Not normally a fan of offsite car rentals but the price was much better than those in the terminal. Pick up and drop off was quick and easy. Staff were super nice and the car was perfect for our Tassie round trip. Great value, would use again.
The vehicle had been damaged by the previous hirer. However Yesdrive Rentals ensured that the vehicle was in driveable condition. The office location was within easy driving reach of the airport. We were collected promptly following our arrival and making contact with the office. The check-in and check out processes were very efficient. I would have no hesitation recommending this company.
About QEEQ:10.0/10
I have now used EasyRentCars on several occasions. The hire cars have been from a range of companies. The hire rates have been very competitive. In each case the mileage allowance was unlimited. I am looking forward to enjoying the benefits of loyalty to EasyRentCars.
The counter staff seemed a little unsure of what they were doing but were friendly
About QEEQ:8.0/10
It was easy to book, though it wasn’t clear to me until I was actually booking that the rental office wasn’t at the airport and the pickup point wasn’t made very clear. But the pick up was quick.
All the staff were friendly and efficient, however the person that met us at the airport and drove us to the office to complete the vehicle pick up had the most revolting body odour I have ever encountered. I was gagging on the short drive to the office and winding the window down did not help. He picked us up in the vehicle we were renting so we had to use car air freshener. It took two days to remove the odour. It was awkward to raise the matter. Also, $10 per day for an additional driver is too expensive. Other hire companies don't charge if the additional driver is your spouse.
I thought the insurance was through the car rental and that I was fully covered. Didn’t realise I would be charged for damage and reimbursed through a third party.
About QEEQ:10.0/10
Car was very soft on the steering and very easy to drive. The seats were too low for us so we put pillows on them. Huge spacious boot and comfy seats.
Poor visibility front and back due to high bonnet and boot.
Although we did not get the Toyota Camry the Kia model still good enought for our family. Harry the customer rep was very helpf and friendly in assisting us . That made our trip in Tasmania a wonderful one. We hope to visit Tasmania again in future and we certainly will use easy carrental again .
Yesdrive Car Rentals is pretty good. Although we waited a while after getting off the plane, the reservation time was for 5 PM, and we had allowed 40 minutes buffer time. Unexpectedly, the flight arrived 10 minutes early, so we ended up waiting 40-50 minutes for pickup due to the staff being busy. This wasn't a big issue. All other services were excellent, and the paperwork was simple.
Had a fantastic experience with Yesdrive Car Rentals. The hire car was modern, spacious and clean and the staff were incredibly helpful and friendly. We will definitely be booking with them again!
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