CAR RENTAL REVIEWS ON AVIS IN HOBART

The two girls who greeted us were very nice, and the lady who handed over the car was very funny. It only took ten minutes to complete everything. The vehicle was very clean and almost new, with just about 10,000 kilometers on it. Their hospitality was excellent; just a few steps outside the door and you're there.

Very clean and well maintained vehicle. Good customer service and easy to find pickup/drop off location.

Very simple booking system and great range.

Mystery charge after drop off. Avis unresponsive.

No complaints about Avis. Great service. Thank you.

We booked the car with QEEQ for the first time. We will use QEEQ again. Great rates. Thank you.

Very patient, good service attitude, no aggressive insurance sales, no extra charge for spousal additional driver, low deposit.

There were a lot of people at Hobart Airport, and the queue for picking up the car took longer than other companies.

Standard, professional, and good vehicle condition.

Everything good.

Everything OK for booking. I am not convinced on the insurance though. Luckily, I did not need to use their services. I was told during pick-up that for any incident I have to pay all the costs and then recover from the insurance.

Polite staff who gave detailed instructions, also shown good customer service when I asked questions to clarify

Easy booking process. Did not use the price drop facility this time

Satisfied

The car was excellent and the pick up was smooth. However the dropoff was quite confusing.

Great

The staff was extremely friendly. I had a lot of luggage and needed to go up the mountain, they suggested upgrading to a RAV4 which was a great idea.

Beautiful car that we took bush lol.

No interaction needed so no comment.

The service is excellent.

Renting the car was a bit of a hassle, had to wait for a while, but the return was extremely convenient. Just parked the car in the lot, no one checked it, then returned the keys at the airport counter and that was it. No inspections whatsoever...

The counter staff is very helpful and we are satisfied with Avis.

Terrible car rental company. The staff at the front desk were very unprofessional and charged me a huge amount for no reason. It's been two months since I complained and nothing has progressed. I hope others don't fall into this trap like I did.

Terrible company. They accused me of smoking in the car even though I didn't and claimed there was a smoke smell. When I lost something, they told me they searched twice but couldn't find it, yet we found it right under the seat. They treat Chinese customers very differently compared to foreigners. When I went to pick up the car, a foreigner was returning theirs and the process was simply asking if there were any issues, to which the foreigner said no and handed over the keys. When it was my turn to return the car, they inspected it inside and out and again accused me of smoking in the car. I've been driving in Australia for three years and have never smoked in my car. I will never rent from this terrible company again.

Renting a car at Christchurch Airport is very convenient. The rental company counter is prominently located at the exit. The pickup point is just a 2-minute walk from the exit.

Hobart Airport has changed the Avis car pickup location. Currently there is no signage for the new Avis location