The rental process and the service of the staff during the car inspection were decent. However, the reserved Ford Focus Wagon was unavailable, and instead, they provided a Skoda Rapid with over 130,000 kilometers, countless scratches and dents on the body, and a cracked rear-right wheel rim. Honestly, it was quite disappointing. I drove the car very cautiously and completed the trip with constant worry. Serbia's infrastructure is underdeveloped and the road conditions are poor. I'll choose a major rental company next time.
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Eileen Doherty
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