CAR RENTAL REVIEWS ON CARWIZ AT BELGRADE AIRPORT, BEG

Overall good, no problems with the return.

They said it's in the airport, but it's actually outside the airport. There are no signs, so it was very hard to find, located in an inconspicuous corner. The staff's attitude was indifferent. When returning the car, they made me wait and I almost missed my flight. The car was in average condition, the engine protection shield came off while driving due to loose screws, and the car had many scratches. Luckily, I took videos and pictures; otherwise, there would've been disputes when returning the car. They didn't care when I picked up the car but checked it meticulously when I returned it. The overall experience was not very good.

I've been a regular customer, very satisfied.

A local rental company, everything went smoothly for both pickup and drop-off. When picking up the car, I noticed a scratch that was not recorded, so I immediately informed the staff. They assured me that it was fine since they had taken photos. If I was asked to pay for it when returning, I could just show them the photos. During the return, they didn't check the scratches, only inspected the area under the trunk. Overall, it was very smooth.

Great, the process was simple.

Satisfactory

Satisfied

Not many people, high efficiency. No upselling, just signed and the car was quickly delivered after washing.

I've had issues both times at this rental car company's airport pickup point. If you pick up the car earlier but return it at the same time (e.g., booking from 10am to the next day 10am, but picking up at 8:30am and returning at 8:30am the next day), you will be charged an extra day's fee. Take note!!!! Additionally, the airport branch's working hours are until 10pm local time, and picking up the car after 10pm incurs a service fee of 36 euros. Sharing my 2 experiences for your reference.

Great service, simple procedures

It was okay.

Extremely satisfied

It's okay.

The staff was very friendly! Especially the return team was very thorough. Our vehicle had issues, and we requested roadside assistance and a claim, which is still being processed.

They gave me a car that seemed brand new, with less than 100 kilometers driven. If you're going to the mountainous areas in southern Serbia, I strongly recommend getting full insurance. Some roads there are very narrow, especially the roads leading in and out of the UVAC canyon. It's inevitable that you might brush against the roadside bushes when passing other vehicles, which could leave scratches on the car. This company is extremely meticulous when inspecting the vehicle upon return. It's the most thorough inspection I've ever seen. When I returned the car, there was a barely noticeable scratch under the right side door, and they charged me over 800 euros for it (I only had basic insurance).

Foreign staff work really slowly. Even without other customers, I waited for half an hour.

Very satisfied

The reception guy's English was excellent, he was enthusiastic, attentive, and professional without pushing insurance. Picked up the car on the sixth floor of the parking building. Rented for 10 days, border crossing fee was 60 Euros, and the deposit was 120,000 dirhams. Very smooth experience. Recommended. The car's condition was average.

The pick-up process was efficient. The charge for scratches and dents is high, but with insurance, it doesn't matter much.

The rental agent was very enthusiastic and provided detailed explanations.