CAR RENTAL REVIEWS ON ALAMO AT SEATTLE AIRPORT, SEA

The male staff at the Seattle counter was deceptively selling EP insurance, hiding the fact that our order already included third-party liability insurance!

Very efficient, and the counter with the most customers at the airport.

Compared to others, their rental prices are cheaper.

The pick-up and drop-off locations are near the airport, which is very convenient. However, the final amount was recalculated at the time of return, requiring us to take the original receipt to the counter for verification. Besides the additional fuel charge due to the tank not being full (almost $7 per gallon, nearly double the gas station price), other taxes and fees also increased slightly. So, make sure to keep the payment receipt from the time of pick-up!

Satisfactory

The service was standard. There was a minor issue with the vehicle's steering, but overall it performed well. It handled seven thousand kilometers without any problems.

Very good overall, although the car was a bit old.

Convenient and fast, good!

Satisfied

Although returning the car was quite convenient, they insisted on changing the car model and adding roadside assistance and other services. Due to language barriers and no Chinese services, we wasted over an hour. In the end, we had to compromise and upgrade the car for extra money. The upgraded car was spacious and in good condition, but we were forced to accept it, so we were not satisfied.

Great service!

I have rented from ALAMO in Seattle, Los Angeles, and Portland, and also from Thrifty. I found Alamo has more cars, in better condition, and you can choose from the available cars in the lot based on your selected model. Particularly, they have a lot of new cars, which is better than many rental companies. This time, because we had a lot of luggage to bring back home, we followed the staff's suggestion and switched to a 7-seater Chrysler MINI Van. They patiently showed us how to fold the seats and explained various functions of the car. The vehicle was practically new, with only 2 miles on it! When we returned home, the four of us, along with four large suitcases, three medium-sized cases, a 16-inch box, several carry-ons, and a bicycle all fit inside. Back home, it took both a minivan and a sedan to carry all this stuff. It was incredibly practical!

The service was excellent and the procedures were straightforward.

They constantly urged us to upgrade the car. Two people insisted we upgrade to a mid-sized car, and eventually, we gave in.

Excellent service and brand new cars.

Excellent

They insisted on upgrading the car group.

Very nice!

The staff has a strong sense of service, the procedures are simple, and there were no attempts to sell anything additional. Returning the car is very easy; you can just get out of the car and leave, and the staff doesn't even check the car. Haha.