I originally booked a Jeep Wrangler, but my flight was delayed by less than an hour. When I went to pick up the car, they said the vehicle was no longer available and asked me to pay $200 for a similar-class car. Instead, I was 'freely' downgraded to a Nissan Sentra. Additionally, when I showed them the full coverage I purchased through Zuzuche, they told me the insurance wouldn't cover and tried to sell me their own insurance, which I refused. My advice is to carefully plan your pick-up time if you go with this company, as delays might lead to downgrades or extra charges. This is the first time I've encountered a downgrade in the U.S.
The counter staff tried to up sell the third party liability insurance to us at the desk, without mentioning Washington state's minimum liability insurance requirements. Felt pressured in the spot.
About QEEQ:10.0/10
Price was very competitive compared to other booking platforms. No issues with the booking, and free cancelation was also provided.
We found budget staff great. They didn't try to upsell us. When we dropped off car we had a crack in side door window due to following a gritting lorry. The staff made no fuss and seemed more concerned about our welfare.
About QEEQ:10.0/10
I have used QEEQ several times, twice this year and price is always good. Holding car for a buck - great.
Painless. Fast. No upselling. Car in the same class as booked.
About QEEQ:10.0/10
I am not a car rental bucket shopper but took a chance here and was well rewarded: The total price was about 40% of what I had been quoted old line from a rental co
“Hassle free, smooth, better than expected. Value for money, good cars. Beware of upselling”
About Europcar:9.0/10
car rental was handled by Fox Car Rental, apparently they are partners. The service counters are fully staffed, I didn't need to wait in a queue. This was improved from few months ago where there was only 2 staff handling so many people queueing. But beware of taking the options at the counter. Road toll are not really necessary around Seattle for leisure trip. there's alternative routes
The vehicle was great, spacious enough to fit 4 large 28-inch suitcases, 3 smaller 20-inch suitcases, plus 3 backpacks, and it comfortably accommodated 3 people.
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