Dislike: The vehicle was not Bluetooth enabled - might have been an add on that wasn't noticed at reservation time. But I typically don't use the feature but one of the first things my wife did when she entered was an attempt to connect her phone.
The store is near Ontario Airport, and there is a free shuttle bus. Upon arrival, I found that the store is in a hall where various rental companies are located. Each company's logo is very prominent and easy to find.
In September, we took a self-guided tour of the West Coast of the USA and chose Alamo car rental near Ontario Airport through QEEQ. The location shares a hall with several other rental companies. Upon entering, we easily found the company's service counter. The front desk staff was very friendly and proficient in their duties (I had booked through QEEQ and had all the necessary documents ready). The self-service pick-up was convenient and quick! The car was in good condition with only 8700 miles on it when I picked it up.
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Solomon
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