CAR RENTAL REVIEWS ON ALAMO IN HAWAII - MAUI ISLAND

Terrible, they purposely overcharge.

It's a great local rental company. The staff is friendly and they answer customers' inquiries. If you choose to return the car with half a tank of gas, any extra fuel will be refunded to your credit card.

I reserved a Grand Cherokee-level SUV, but when I got to the store, they offered me a Nissan Rogue or a Jeep Patriot and said I could only choose one. It was really frustrating since there were at least 20 Wranglers parked nearby. I asked the staff if I could switch, but they refused. I ended up calling QEEQ customer service for help. They were polite, but after talking to the store employees, nothing changed. In the end, I had no choice but to accept the Rogue, which turned out to be a 2.0 low-end model. It was quite disappointing to spend money on a Grand Cherokee-level SUV and end up with a compact SUV. Previously, when I rented cars from other places, I got vehicles like the Ford Explorer, which are of the same class. ALAMO's service was quite average.

Great service, very satisfied!

Luxurious and grand

Quite professional

Simple procedures and quick processing

The flight was delayed. It landed at 22:20, and the car rental company closes at 23:00. They wouldn't wait for us. So we rushed to claim our baggage and find the shuttle. Finally, we managed to get the car just before they closed.

Very good.

No doubt about it, it's known to be excellent!!!

The rental store is next to the airport, at the far west end of the terminal there is a shuttle bus. The driver will help with your luggage. The store is quite large, the queue isn’t long, and you can get the car quickly by showing the necessary documents. You can choose any car in the SUV section as no specific model is assigned. We chose a red Hyundai, which seemed fuel-efficient, among options like Jeep and Grand Cherokee.

Great value for the price.

Great service!

An absolutely flawless experience. After arriving at the airport, there was a dedicated phone line for free shuttle service to the rental office. We initially booked a JEEP Grand Cherokee, but it wasn't available, so we chose a Nissan Patrol of the same class. After two days, we even swapped for a JEEP Wrangler Sahara for free!

Alamo is common on the Hawaiian islands, which gives a sense of reliability.

Not many people in line, and the process was quite fast.

Alamo's pricing advantage is quite evident. The process is quick, and both pickup and drop-off are smooth.

Car pickup was very fast and convenient

The rental company promised a full tank of gas, but the car only had about a quarter tank.

The car condition was average.