The staff's attitude was quite rigid. The car rental company is actually located in the same building as other companies. Due to a delayed flight, I arrived just as they were about to close. I called to ask if I could still pick up the car, and they said yes, but didn't mention any extra charges if I arrived after closing time, nor did they suggest that it might be better to come the next day during regular hours. I finally found the rental counter, but it was two minutes past closing and they charged me an extra 36 euros.
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