Good car presented clean. Collection desk was easy to find but the car was parked a few hundred metres from where the staff told us and on a different road. Damage easily visible was not marked on paperwork and had to be added taking up extra time.
Key drop off and final payment confusing and unclear, had to phone the office as it was unmanned on all attempts to talk face to face. The staff were also unable to clarify the situation and were no help.
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