CAR RENTAL REVIEWS ON KK RENT A CAR IN KOTA KINABALU

The car was decent but a bit old. Since it was an MPV, the power was somewhat lacking.

The company is great.

The car was delivered directly to the hotel, which was very convenient. It would be even better if we were informed of this service in advance.

Chinese service was inadequate, with insufficient follow-up

The company's service attitude is acceptable, and they have a counter at the airport.

Vehicle inspection during pickup and drop-off was very quick.

The counter, pick-up and drop off staff were all excellent and friendly. The counter staff was kind and understanding when I informed her the car would be returned half an hour later than scheduled. Overall, good experience.

Straight forward booking experience and information provided was clear.

Overall service attitude was very good, and they were very accommodating with the early car return.

They provided door-to-door service for both pickup and return. They didn't mind that we were a bit late returning the car. We also needed to extend the rental by one day on short notice, and it was easily arranged at the same rate as before. Great service!

Originally reserved to pick up the car in the city, but was told upon arrival that I had to go to the airport, wasting nearly an hour. PS: Spent 2 hours looking for the store, there were no clear signs, the provided address was incorrect, and the store name was not given in advance.

The company is excellent. They delivered the car to the hotel on time, even though our hotel is very far from the airport. The service was very punctual and friendly.

KK company operates fairly professionally with clear and complete documentation. The service attitude is also good. However, the condition of the cars leaves much to be desired – they were dirty, old, and damaged. One of the cars we rented had scratches all over. It seems their vehicle fleet might be insufficient. Typically, operational vehicles in Kota Kinabalu have yellow-painted rooftops. One of the cars we rented had a yellow rooftop with KK lettering, while the other one didn't, making it unclear where that vehicle came from.

No staff at the location, store is closed.

Interior of the car can be cleaned up better.

Overall satisfied, very good attitude