I rented the car for over four months. Without prior notification, they charged more than 1100 dollars monthly from my credit card. It wasn't a pre-authorization, it was an actual charge! In total, they charged over 5000 dollars, requiring me to make monthly payments to the bank, which was very inconvenient! I inquired with Avis, but got no response. Later, the rental platform responded, saying it was a deposit and would be refunded. When will it be refunded? How will it be refunded? We shall wait and see!
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Michelle Vincent
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