QEEQは初めての利用で、Chic Car Rent の車を借りルのも初めて。レンタルしたのは、HONDAのBRV。2021年に新車が出ているのに、17万㎞以上走っている使い古しすぎる車。
Chic Car Rent は、タイのHONDAのディーラーでで、現行車を扱っているはず。なのに、ここまでボロい車を提供するとは・・・。ガッカリです。
このボロい車。雨が降ってもワイパーはボロボロで効果なし。ひどい!運転に支障はないものの、ずっと室内はガタガタと異音がして気になる。
This was a very, very poor experience and possibly violated transport safety regulations. Before placing the order, I repeatedly emphasized that I needed a child seat and confirmed multiple times with the rental company. I even canceled a previous SUV booking because that company did not provide child seats and switched to one that did. However, when we arrived at Bangkok Suvarnabhumi Airport to pick up the car, the rental company informed us they had no child seats available. They said they have some at their downtown location, a 45-minute drive away without traffic, but it would close in an hour. Given Bangkok's notorious traffic, it was unrealistic to expect us to drive into the city during rush hour and pick up the seat before they closed. We checked the traffic and realized it was almost impossible, so we had to buy a booster seat from a nearby mall and then drive to Hua Hin. The entire process, including communication, took nearly three hours, forcing us to drive to Hua Hin at night. Neither the rental company nor the rental platform tried to resolve the issue; they just passed the buck, treating us like fools. As a long-time user of the platform, I am very disappointed and will reconsider whether to continue using their app. We prefer to rent directly from companies with better service.
The worst rental experience ever. Couldn't find the company upon arrival, and no one answered the phone. Ended up waiting for a long time with children late at night. Signed a bunch of contracts and paid a deposit. During our rental period, we had a flat tire and replaced it at a local repair shop. We couldn't find the same brand tire, so we used a different one. After returning to our country, we were charged over 700 RMB because the tire wasn't the same brand. Multiple appeals to the platform were rejected. The after-sales service on other platforms like Ctrip and Fliggy has always been excellent. Never using this platform again. Everyone, be cautious, especially for international travel, with language barriers, they make you sign, and then deduct your deposit after you return. Stick to big platforms with better service.
Pickup was fast, and drop-off was also convenient! Compared to other companies, Little Yellow Chicken was more cautious during pickup and had many terms to sign, like what's included in the insurance, no smoking, and no eating durian! The thing that was a bit unacceptable was that there were numerous new BR-V cars at the pickup point, but I was given an old model with faded and chipped interior, a non-working Bluetooth, and a data cable that couldn't connect. However, as you know with Japanese cars, even after 120,000 kilometers, it still drives well!
The car is too old, having already been driven 138,000 kilometers. The chassis components were not securely fixed, causing some noise. I was very cautious while driving. If you see this message before renting the car, make sure to check the chassis to avoid any breakdowns on the road, which could be troublesome... Additionally, the fuel level was far from full when given to me, but I returned it with a full tank, which cost me an extra 500 THB beyond the normal mileage. This felt a bit unfair.
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