It was my first time renting a car, and it felt great. The staff at Dollar were very patient in explaining things to me, even though my English isn't very good; they spoke slowly. The car was in great condition and drove very well. Returning the car was also super quick and convenient. When we arrived at the Dollar location in Las Vegas, we noticed that Dollar had many more customers compared to other companies, which had no one at their counters. It left an impression on my husband that this company must be good to have so many people choosing it.
The procedures were very convenient and straightforward, and the staff provided patient explanations. They also put in efforts to sell additional insurance, but that's normal. You can choose based on your needs. I used the insurance provided when booking the car and didn’t add any extra coverage.
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