CAR RENTAL REVIEWS ON DOLLAR IN DALLAS

It was busy at check in counter and then at auto selection spot. Signs at return garage entrance could be more clear

A brief overview of the car would be helpful. I have an old car and had some problems using the ignition, radio and cruise control. The staff at pick up and drop off were friendly and helpful.

They didn’t have any vehicle available so I didn’t took the car

I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.

All good. Thanks

Sadly dissapointed in the followup service.

It took me 6 hours to get rental vehicle. The car was clean but it had vibration issues. No spare tire was present and tires on the vehicle were not run flats. Scary situation since I am from out of the state.

Todo fue segun anticipado. Super facil y sencillo.

Tremendo servicio y ofertas. Primera vez que lo use. Lo volvere a usar sin reservas.

Wait at counter was ages

Slow wait at counter. Car was abit dusty. The minivan wasn't available so I was given a 7 seater SUV. I came back 2 days later to exchange for another minivan and got a Chrysler Pacifica instead of a Toyota Sienna. So it's a 7 seater instead of a 8 seater. But still value for money!

I inadvertently booked at the DFW airport while arriving at the DAL airport. The Love field Dollar attendant was nice / nasty. He was polite and did explain the situation but there was a sense that he didn't really care. On the other hand once I arrived at the DFW Dollar, the attendant was very reassuring, sir that happens lots of times, I just sent three people from here to DAL and ensured my return was to DAL where I was flying out of. Overall Dollar should update the systems between the sites to allow easy transfer from one to the other since flying to one airport while renting a vehicle from the other airport is a common occurrence.

Good customer support.

Did not get the vehicle a promised. Got a bigger truck instead and had to spend more gas. They are also charging more per additional day. $46 vs $27 power xtra day.

Satisfied

Courteous staff, quick and easy pickup as well as drop off.

Easy booking process.

Very satisfied!

Like: The staff were helpful and efficient, and the price was better than other dealers.
Dislike: The car made a funny sound when you ran the AC on high, which was a must in Dallas in the summertime!

The car rental and return process went very smoothly.

The woman at the leasing counter was very helpful and polite. She made sure I understood everything and even explained about how the tolls worked. When I picked up the car it was ready and waiting for me. It had a little bit of an odd smell but nothing that we could not live with for the whole weekend. Overall Customer service at Dollar rental was great.

Car was ok for what i had paid.

Service was good as usual

No ofrecieron mejora

Excelente todo con QEEQ

Excellent, smooth communication