I got into Seattle over an hour late. When I got to Thrifty there was no one in the terminal office I had to go to the garage. I was told there were no cars and I would have to wait 30-45 minutes for a car to be cleaned. It was about 35-40 degrees out and we had to wait in the cold. I paid a little more for a small SUV but, got a standard car. We were assigned the car that came out whatever it was. Take it or go. I was not happy with the car and asked them to give it to someone else but, they didn’t want to listen. I took the car due to the late hour and not wanting to try another agency
The lady at the counter was high pressure in selling me extra insurance and also prepay a tank of gasoline. Didn’t want either and she almost insisted I get it. Other than that she was efficient.
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