Free upgrade, and the pickup and return service was very friendly. However, at the end, it seemed like they overcharged by two or three hundred and I didn't follow up.
The store is very small, and it's hard to find the return location. Many locations were closed, and the information on Google was not updated, so it took a long time to return the car.
Not impressed with the car and the service. The vehicle was quite old. Thriifty didn't have a desk at the airport and all documents / deposit needed to be done at the parking airport. Bit unusual. Was kinda difficult to return the car as well.
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Catherine Connor
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