CAR RENTAL REVIEWS ON THRIFTY IN MIAMI

Although the counter is not as large as Alamo's, it's still good to use. The key thing is the price is a bit cheaper.

Long queues

Average

No problems.

I asked for Miami Airport and did not notice that another place in Miami showed up and I accidentally booked there and later realized what had happened. I had to cancel and rebook for the Airport, but all went well apart from that. I was able to cancel and rebook with no great difficulty.

Like: Efficiency when picking up and dropping off.
Dislike: Would have liked more clarity on the process when picking up as confidence that the car reserved was the car 'pointed to' from the assist did not provide confidence - The lady should have explained the process more clearly to include the further validation / checks at the Miami 'checkout' kiosk prior to exiting from the garage.

Au moment de récupérer la voiture, la dame était froide, mesquine, elle voulait absolument nous vendre des suppléments et nous a même menti sur le prix des péages pourqu’on paye un « unlimited poll », elle n’a pas aimé qu’on refuse une autre assurance, elle était désagréable et mal polie! J’aimerais que ceci soit remonté à son supérieur!