CAR RENTAL REVIEWS ON BUDGET AT CINCINNATI AIRPORT, CVG

The pickup and drop-off procedures were very simple and fast.

The car did have some bumps but apart from that was super.

First class

Good car, no insurance up-sell. Quick and easy.

We absolutely enjoyed our rental. Was the perfect size for my family. Rode smooth and handled great.

Booking was so easy. Website was very easy to navigate and get all the things I needed.

Fairly satisfied, no forced insurance upselling.

Pretty good.

As above. Very pleased with car.

Car was brilliant - spotlessly clean, great size, fitted 2 large suitcases & golf clubs & 2 small suitcase & 2 humans! Check in staff at the airport were brilliant, efficient and so helpful! Drop-off in the middle of the city was so quick and easy. Would definitely use again

Car was not full of petrol so had to wait a while for this to be sorted

Usual Gold standard

When picking up the car, an elderly gentleman who attended to me charged me $426 (by card) for the rental. However, I was later overcharged an additional $806.64 (by card). I pointed out the overcharge of $806.64 at the time and requested a cancellation of this portion of the pre-authorization, but the extra charge has not yet been canceled. I hope your company can help negotiate this. The return process was exceptionally simple; the staff was efficient and provided good service. I will rent a car again next time.