The car was not full of gas as promised, half full. Spoke with their customer service and supplied picture of half filled gas tank. Noted and taken care of at Pittsburgh Airport on return. This is why it took about 15 minuets to return. Leaving Grand Rapids was about 15 minutes as well, completing reservation was about 10 min because of my questions. Everyone was very nice and courteous from Budget! TY!
About QEEQ:10.0/10
Easy and quick to use your service and I will again. TY!
When making a reservation over the phone, they said they would call back, but they never did. When we tried to extend the rental, they didn't provide the necessary information, making us go there twice. The prices at the store are ridiculously high; even Americans say the service is terrible. We won't consider this company again.
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