CAR RENTAL REVIEWS ON BUDGET IN JERUSALEM

waited a long time. extra unexpected charge

The wait was very long. The car was very hard to drive, every incline however slight caused the car to strain in order to climb it

waited long to get car. better car

Bad service and cars in bad shape

Long wait for car pick up. Not navigation or toddler car seat available. Jerusalem stuff was not friendly with giving directions since we didn't have navigation when leaving. Drop off was easy and very friendly at TLV airport.

I got an upgade from a small nissan micro to a hyundai i25! It was amazing!!!

My feelings towards Budget's service are quite mixed. Firstly, they tried to sell me insurance, but I opted for the basic coverage. Secondly, they charged me a deposit of $1800 for a small old car without giving any detailed explanation. With so many customers, collecting a few thousand dollars from each quickly adds up to billions, turning into an Israeli version of Jia Yueting. Most importantly, I booked a Mazda 3, but they gave me a Corolla instead, claiming the two cars are similar. Are they kidding? I initially wanted to rate them 0, but I gave them 2 stars for two reasons. First, they charged a huge deposit, and who knows how they'll use it. Second, I don't want these Israeli jokers to be harsher on other Chinese customers because of my rating. Overall, the experience was quite average.

they charged me tax on the tax

Very good service. Helpful staff. Well recommended. Just make sure to be clear about how full the fuel is and as to how much to return at, otherwise an amazing experience.

They could use more representatives at the counter and at the car pick up and drop off. Other then that the service was excellent!

Great website, very clear and easy to us!

Had to wait a little longer then expected,but overall the staff was helpful.

So easy to use wow!

FRIENDLY STAFF IN OFFICE! Less so by car pick up/drop off locaition...

they even spoke english!

very good prices and coupons! will use over and over again!

nobody to talk to they dont let you talk

Hope to avoid booking here in the future

They do try to get you on scratches so make sure to take clear pictures of everything yourself. Also they charge for seats that are stained, so keep em clean, or take pics if they were dirty. Otherwise they are awesome.

they consistently upgrade us very time we use them!

I had to wait a long time (an hour) for a car even though I had made a reservation. And they wouldn't give me an upgrade. The car I got wasn't serviced had an empty tank of gas and was very dirty.