Like: Car was great - lots of cool features in a little car Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation.
There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.
“This car rental experience was terrible! First, the Budget branch in Lugano is a complete scam. They”
About Budget:2.0/10
A bunch of scammers and rogues. The car we reserved wasn't available, so they downgraded us but didn't reduce the price. They charged random fees and completely denied the printed order from the rental company! Whatever price they say is final; if you don't agree, no car for you! Everyone has their travel plans, who has the energy to argue with them?! I've never seen such a terrible branch.
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Darren
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View more >Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation. There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.
Payne Camilla
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