“The signage for the car rental is not visible at international terminal”
About Budget:8.0/10
Please put a signage at the international arrival terminal as your location is at domestic, we wasted more than 30 mins at the international terminal to look for your booth, finally, we only found out that, your booth is at domestic terminal.
Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.
About QEEQ:10.0/10
Request for child seats not passed to Budget from Easyrentcars. No seats were available at location because it was high season. We needed to purchase seats from a competitor hire company at a cost of 2.5x quoted by easyrentcars eating into our spending budget for the holiday.
“Easy rental process and great value. Car was very new as well”
About Budget:9.0/10
car was almost brand new. finding the location was a little bit confusing as it is located in a separate terminal which you have to go out to get to. service on pickup and drop of was great, the guy who checked the car upon return even brought us to the nearest petrol station to refill instead of us paying the rental company rate which was a really nice touch.
“My first time using this app and likely will be using this for thr future.”
About Budget:9.3/10
I booked a Yaris, was given a Jazz but no complaints. It was a basic car. Would be nice if it comes with at least a reverse sensor. If you fly in via the international terminal at Phuket airport, Budget’s counter is at the domestic terminal which is just a short walk away.
About QEEQ:10.0/10
Best price i managed to find after searching via various portals but didnt get any better pricing with the price drop protector but i think it is a cool feature.
Initially, I ordered a 7-seat van, but the result was a 7-seat SUV. The model is completely different. The isn’t very pleased although the SUV are in excellent condition.
Excellent service with unbelievable conditions, zero excess and another city drop-off with no extra charge. Counter staff were super nice in pick up and were extremely helpful when dropping off and we forget a power bank they drive back to the airport to return it.
Extremely happy with the experience and highly recommended company.
About QEEQ:10.0/10
My favorite site to rent a car, peace of mind when booking with a guaranteed best price.
Budget has been one of my favourite car rentals.
Budget in Phuket was no different. Superb car. Easy process. Welcome drink water bottle n cookie was great gesture.
Keep it up!!!!
“The car is old, hence steering wheel was loose and also a bit dirty inside the car.”
About Budget:7.0/10
Need to be clear on which airport terminal. We arrived in International terminal but the car pick up is at domestic terminal. This was not made clear when made booking. Lucky the domestic airport is next to the international airport terminal. However is troublesome to enter into domestic terminal as need to go through security scanning.
“Very rude staff, good booking site and good vehicle.”
About Budget:7.7/10
I very rarely complain but for your information the two ladies at the budget desk were the most rude and disinterested staff I have ever come across. For future, I would suggest that they are spoken to so it doesn’t happen in future.
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