“Terrible experience, couldn't find the store. We were supposed to return the car at 12:30 but they a”
About RIGHT CARS:2.0/10
It's not 'right cars' at all. The staff at the airport didn't recognize it. After a long phone call, they told me to wait at the airport entrance. Terrible company.
Despite purchasing the full insurance, they unfairly charged me for damage after an accident. It's been two months since I rented the car in June and I haven't received any insurance compensation. Customer service has been unable to resolve the issue.
When I went to pick up the car in the morning, the staff seemed to have a poor impression of Chinese drivers. He repeatedly asked if I really wanted to rent the car and kept emphasizing how much I would have to pay if there was an accident. It was quite confusing at first. I had to repeatedly assure him that I could drive and really wanted to rent the car. After a long explanation, he finally rented the car to us. It was quite strange. Perhaps because this place is very rural and I rented a mini convertible, he was worried I might damage it. It was a bit frustrating. In the end, I returned the car in perfect condition without any issues.
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