CAR RENTAL REVIEWS ON EUROPCAR AT LARNACA AIRPORT, LCA

Perfect service

Thanks for your help

1. Waiting for 45 minutes at the counter 2. Several warning lights were on (ABS, temperature, etc.). I was told that this is normal. 3. Fuel fraud. Paid for full tank and was told to get refund when returning the car. I then learned, only refund is provided if returned full. No partial refund, which was not explained to me.

Didnt expect it to be manual. Otherwise fine.

“Or similler” is not good for the clients, they (officers) speculate with that!!!!

Extremely dissatisfied with this car rental experience: I visit Cyprus several times a year and always rent a car, but this time I forgot my credit card. At the airport rental service center, after negotiations, I was allowed to use cash as a deposit to take the car. I repeatedly asked if the cash would be refunded, and the staff assured me it would be. However, when I returned the car, the service department told me that 380 euros were used for full insurance (I should emphasize that I had already bought full insurance online when I rented the car). I asked several times if the cash would be refunded, and I was assured it would be, and I even took photos, but...

Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault

Great booking platform so much better than the rest ( wisecars for example is a nightmare ) and very competitive prices and easy to use. Love the fact that you earn points too.

Excellent as usual

Excellent!

The process took a long time; it would be better to complete it directly on the app.

The car provided is never the one I reserved.

Very satisfied, fast and convenient

You need to wash the car before returning it. They took a deposit for half a tank of fuel when I picked up the car and refunded it upon return. I originally booked a Ford Focus, but they said it wasn't available at pickup and gave me a Hyundai instead. The car was very new.