CAR RENTAL REVIEWS ON EUROPCAR AT KRABI AIRPORT, KBV

Operating hours are from 8:00 to 20:00. Extra service charges apply outside these hours. Booked a 7-seater CRV but received a 7-seater Nissan X-Trail instead.

No.

The pick up process and drop off process was very smooth. The people incharge were thorough professionals. During drop off, my fuel gauge was one bar short of full, yet the person incharge agreed to get fuel filled on my behalf as I had already reached the airport. The car was super clean and very well maintained. Overall, it was a superb experience. Very smooth.

Well, this has been the most pleasant experience for me. I booked through ERC for both Phuket as well as Krabi. For one booking I had to cancel and re book as there was a change in my schedule. The whole process was amazing as I got refund for the cancelled booking within a day. It was really so good as so many companies take a while to refund online payments. The choice of cars, the vendors and the price of rentals are all unmatched. I will definitely use ERC for all my future requirements.

Friendly staff, new car, secure payment and trustworthy company.

Quite simple and trustworthy.

Like: Efficient service even when cancelling bookings. Easy to reserve online.

Thank you so much. Excellent Service!

Excellent Service! I'm impressed!

Very good service. Ontime and great support!!!! Thanks

Easy booking and confirmation.

Picked up from Krabi Airport, thumbs up

No service service at terminal, have to finding at pick-up or drop-off location. Suggest a small booth or stand ad or else that better than nothing.

Arguments with staff regarding basic or super protection very annoying. I’m not sure whether she notice or just trying upsell the super protection insurance. I’m insist to buy because i already buy the super protection through site and cover by AXA insurance. That’s clear enough!

Very confuse and difficult to find the staff in charge. No counter. Waste time to find the staff to collect car key. Differ name.. Should be europcar instead of easycar. Booking frontier but get other car. X trail. Staff ask to pay ot 5xxthb hidden charges. But after argue and show the booking slip. Waived at the end. Not so honest staff. Already purchase full insurance but the slip show with basic coverage only. So confusing

Like: the staff was very helpful, i am very satisfied
Dislike: nothing

Like: I forgot my ipad pro when i depart from krabi airport. The staff call and bring me back at the airport.
Dislike: Nothing

Reliable car rental company in Krabi minus the worry about the market "scams". Car condition is as good as new while the crew is fast, efficient and professional. Special mention to Khun Pusit who was very hospitable and reassuring. Definitely recommended if you need to rent a car in Krabi!

Booking on Easyrentcars is seamless and efficient. Helpdesk was patient with answering my questions. I opted for their Super Protection Coverage which eases any worries of getting into an accident.

Good service attitude, simple procedures.