Like: Efficient and helpful. Car was allocated, prepared and ready to drive away. Would choose Advantage again. Dislike: Lots of stickers still attached to the vehicle. This spoilt its appearance but not my job to remove them. Presentation needs improvement.
“Over all we had a good Trip, the car was the high lite of our holiday.”
About Advantage:9.4/10
Like: we loved the car. we had what we requested, a red Camaro convertible . Dislike: We waited for 2 hours in a line up to get waited on to get our car.
Why do I have to fill out so many fields? If I don't want to fill it, just skip it. Gosh, it's gone again? The waiting time is too long. Also, they kept trying to sell me insurance.
Like: The price Dislike: The horrendous wait picking doing the paperwork before picking up my car. When there's 8 people waiting in line and each person in front of me is taking a minimum of 15 - 20 each to get their car assignment... I get a little "testy". The reason it takes so long is because your sales agents (that's right, "SALES AGENTS") are up-selling every costumer on insurance, upgrading cars, add ons... it's a bit ridiculous and takes a LOT of time. So, I wait and wait and wait while the agents explain everything to the people in front of me. I know you want to make more money but it's a REAL HASSLE for those of us who know we don't need or want anything extra. Find a way to service those of us who don't need or want extras without it costing us more money. Let us fill out the necessary paperwork BEFORE we arrive. Then we could go straight to the cars and go. I've rented a LOT of cars. I don't need or want insurance or ANYTHING. Just the car please. AND... stop making me wait in line for a half hour... and sometimes an hour just to talk to your counter agents.
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Leonard Clark(e)
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View more >R.Saunders
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View more >Dislike: Lots of stickers still attached to the vehicle. This spoilt its appearance but not my job to remove them. Presentation needs improvement.
A.Henry
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View more >Dislike: N/A
P.HEATHERTON
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View more >Dislike: We waited for 2 hours in a line up to get waited on to get our car.
Andrew R.
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View more >Dislike: None
G.Mutter
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View more >Dislike: tried too hard to sell me fuel pre pay
Ina Attlee
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View more >Kerr Adelaide
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View more >Gilbert Amelia
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View more >M.Satchell
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View more >B.Sweetapple
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View more >Dislike: Anti skid light kept coming on, car smelled of body odour for the period
W.Morgan
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View more >Dislike: The horrendous wait picking doing the paperwork before picking up my car. When there's 8 people waiting in line and each person in front of me is taking a minimum of 15 - 20 each to get their car assignment... I get a little "testy". The reason it takes so long is because your sales agents (that's right, "SALES AGENTS") are up-selling every costumer on insurance, upgrading cars, add ons... it's a bit ridiculous and takes a LOT of time. So, I wait and wait and wait while the agents explain everything to the people in front of me. I know you want to make more money but it's a REAL HASSLE for those of us who know we don't need or want anything extra. Find a way to service those of us who don't need or want extras without it costing us more money. Let us fill out the necessary paperwork BEFORE we arrive. Then we could go straight to the cars and go. I've rented a LOT of cars. I don't need or want insurance or ANYTHING. Just the car please. AND... stop making me wait in line for a half hour... and sometimes an hour just to talk to your counter agents.
Beacher Eve
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View more >Otto Bach
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View more >B.truong
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View more >Dislike: None
R.SOTELO
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View more >Car hire Companies AT Harry Reid International Airport, LAS
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